0bd FAQ – Frequently Asked Questions

Usually within 2 to 5 minutes Register Done. Your account is activated as soon as you verify the mobile OTP. KYC verification may take an additional 1-2 business days.

No, each person may only create one account. Multiple accounts are a violation of our Terms and Conditions Any violation detected may result in the suspension of all associated accounts.

KYC (Know Your Customer) verification serves three purposes: confirming your identity, verifying your age, and keeping your account secure. KYC may be required before processing large withdrawals.

On the login page, click "Forgot Password?" An OTP will be sent to your registered mobile number. Use that code to set a new password. If you run into any issues, contact our support team.

Too many incorrect password attempts will temporarily lock your account for 30 minutes. It unlocks automatically after 30 minutes. For an immediate fix, contact our support team.

2FA stands for Two-Factor Authentication — in addition to your password, you'll need to enter a code sent to your mobile each time you log in. This significantly improves your account security. You can enable it easily from the "Security" section in your account settings.

0bd supports deposits via Mobile Banking, digital wallets, and bank transfer. Available methods can be found under the "Deposit" section of your account dashboard.

With most deposit methods, funds are credited to your account instantly. In some cases, it may take up to 15 minutes. If more than 30 minutes have passed, please contact support with your transaction reference number.

Withdrawals are typically processed within 24 hours. However, large withdrawals may be delayed if KYC verification is not yet complete. Processing times may be slightly longer on weekends and public holidays.

The minimum deposit amount may vary by payment method. Specific amounts are listed in the Deposit section of your account dashboard. The maximum limit depends on your account verification level and chosen payment method.

After creating a new account, a welcome bonus is automatically applied on your first deposit. Make sure your account is fully verified and that you have read the applicable terms and conditions to receive the bonus.

Most bonuses come with a Wagering Requirement — meaning you need to bet the bonus amount a set number of times. For example, a 100 BDT bonus with a 20x wagering requirement means you must place a total of 2,000 BDT in bets. Check the terms of each offer individually.

There's no separate sign-up for the VIP Program. Points are earned automatically on every bet, and your VIP tier is determined by your total points. Higher tiers unlock bigger bonuses, cashback, and exclusive perks.

Available at 0bd:

• Live Casino: Baccarat, Roulette, Blackjack, Teen Patti.
• Slots: 500+ international-standard slots.
• Sports Betting: 30+ sports including cricket, football, tennis, and badminton.
• Virtual Sports: Computer-generated gameplay.

Yes, 0bd is a mobile-optimized platform. All games are accessible directly from the browser on both Android and iOS devices. No separate app installation required.

Some live tables feature Bengali-speaking dealers. You can find them using the language filter in the game lobby. Bengali-speaking tables are generally more available in the evenings and at night.

0bd uses 256-bit SSL encryption. All your personal data is stored encrypted and is never sold to third parties. For more details, visit our Privacy Policy read.

Change your password immediately and log out of all devices. Then contact the support team with full details. Our security team will act promptly.

Responsible gaming tools available at 0bd:

• Deposit limits (daily/weekly/monthly)
• Loss Limit
• Session Time Limit
• Cooling-off period (1 day – 6 weeks)
• Self-Exclusion (Permanent or Time-Limited)

To learn more, visit our Responsible Gaming Visit page.

Go to the "Responsible Gaming" section in your account settings and select self-exclusion. For permanent closure, once confirmed it cannot be reversed. We recommend speaking with the support team before making any final decision.